Quick Guide

Read though our quick guide. We promise it won't take more than 5 minutes.

Why should I choose Hikvision?

Hikvision is the world's largest supplier of video surveillance products and solutions.

Most security installers use this brand when choosing IP systems as the value for money is phenomenal.


You mention POE, what is that?

POE stands for power over ethernet. This means that there is one ethernet cable between the camera and the NVR (Network Video Recorder). It saves you running another cable for the power and having additional power supply. All that is required is power to the NVR and from this, the POE slots send power to the camera. Just make sure the NVR you purchase has POE slots (most of the ones I sell do).


 What is Power Over Coax?

Power Over Coax is a new technology adapted by Hikvision. The beauty is that previously you would need to power the cameras and the recorder. However, now all you need to install is one coax cable between the camera and the recorder. The power and video is transmitted through that one cable. 

Just make sure that the that you buy DVR and Cameras that are PoC compatible.

Is 4MP higher resolution than 1080p?

Yes, it is. However, the key thing to keep in mind is storage space. A lot more storage is required when recording at 4mp than 1080p.

Even if you buy a 4mp camera, you can still set the recording to 1080p.


What is the difference between your products and grey imports (i.e from China)?

The main difference is that you will almost certainly have problems with a grey import. These cameras were not developed for the EU market. The cameras I sell are made for the EU market.


Are your firmwares upgradable?

Yes, they can be upgraded. With our cameras, the firmwares can be downloaded directly from Hikvision Europe's website.


Is it hard to install this system?

The main reason for the success of Hikvision is the fact that it is so easy to install. No real technical knowledge is required. All you need to do is run a ethernet cable from the camera to the NVR. From this point on, it is simply plug and play (make sure you give it a minute or two).


What are the differences between the mm lens?

This is the biggest question in the CCTV market. With lens you have two main parameters -  zoom and width of view. With a lower value lens (i.e 2.8mm) you will have a wider angle of view with less zoom. With a larger value lens (i.e 16mm) you will have more zoom with less angle of view.


What is the difference between NVR and DVR?

DVR is a Digital Video Recorder.

NVR is a Network Video Recorder.

IP cameras only work with Network Video Recorders. However, you can buy DVRs that are called Hybrid/ Tribird - these are made to also take IP cameras.

I would recommend just buying an NVR if you are going to install Hikvision IP cameras.


Can I view live footage on my iPhone or android?

Yes, you can. Just make sure you have internet to the NVR when setting it up. Have a look on the App store or Play store. The App is called Hik-connect.


Can you offer a package deal?

Drop us an email (hello@jtwholesalers.co.uk) or call me on 07549 533823 and I’ll see the best I can do. I try my best to tailor a package best suited for your requirements.


Why do some cameras have SD card slots?

There are several cameras that I sell that have SD card slots. It was developed so that you can install these cameras without a NVR. However, you are limited to size of the SD card - which is 128GB. Also keep in mind that you will have to get power to the camera. This can be done via POE or just a normal power supply.


Some of your products don’t have HDD installed into your system? Why?

I look to save my customer’s money. It is simply too expensive for me to hold and install Hard Drives into the recorders and then passing it onto the customers. The NVRs/ DVRs come with the cables and screws and all you need is a screw driver and ofcourse the HDD.

I would recommend buying a WD Purple or Seagate Skyhawk, as these are developed for the IP market.

What is the difference between Hikvision Turbo and Hikvision IP range?

Hikvision Turbo is similar to the old analogue systems however, it can transmit HD or higher though Coax cable. This was developed because it meant that installers could easily upgrade old existing systems by simply replacing the cameras and the DVR. Not only was it easy but it was also a lot less time consuming and much cheaper. However, they are not as advanced as IP systems. An IP system runs similar to a mini network as it uses ethernet cable instead of COAX cables.

The right image shows what usually they use for analogue cameras and the left shows what they use for IP cameras.



 I already have old analogue camera and I don’t want to replace cables but want 1080p. What should I do?

I would recommend installing a Hikvision Turbo -  check out my above response.


I have other questions that you haven't answered?

Drop me an email hikvisiondirect@gmail.com or call me on 07549 533823 and I’ll get back to you as soon as I can.